The Activity Service API provides developers with programmatic access to historical session data, allowing you to seamlessly query session counts, detailed participant information, and overarching usage metrics. Implemented via Windows Communication Foundation (WCF), this versatile web service supports integration through SOAP/XML, JSON requests, and standard HTTPS POSTs, making it highly compatible with a wide range of backend reporting systems, custom dashboards, and CRM workflows.
In this section, you will find a comprehensive reference for interacting with the Activity Service. This includes a breakdown of all available Methods and Endpoints (such as retrieving active, completed, or user-specific sessions), the global Conventions required for authentication and date formatting, and a detailed mapping of Session and Guest Statuses to help you accurately track the lifecycle of every cobrowse, screen share, and video interaction.