Account Management

Manage your Glance account, configure system settings, add users, and view reports.

As a Glance administrator, the Account Management section is your central hub for configuring your environments, managing your team's access, and analyzing session data.

Choose a topic below to get started:

Getting Started & Access

User & Group Settings

  • Manage Users: Add, edit, delete, and bulk-update users and roles.
  • Manage Settings: Configure group-level privileges, role-level settings, and parent/child group inheritance.
  • Multiple Groups: Understand how to structure and manage staging vs. production environments or distinct business units.
  • Managing Basic Screen Share Users: A dedicated guide for standard Screen Share account dashboards.

Auditing & Reporting

  • Reporting: Run and export team activity reports, session metrics, and session problem logs.
  • Access Logs: Audit all administrative activity and backend setting changes across your group.

Support & Extras

  • Screen Share Q & A: Get answers to common questions about subscriptions, login troubleshooting, and installations.
  • Glance Localization: View supported out-of-the-box languages and learn how to customize translations.