URL Configuration

Learn how to configure and customize the URLs displayed during a Glance Cobrowse session, including Terms and Conditions and Guest redirects.

URL Configuration settings interface

The URL Configuration section within Cobrowse Settings allows you to customize the URL links used during a Cobrowse session.

  • Terms and Conditions: Provides customers with a terms and conditions agreement at the beginning of a Cobrowse session. This URL defaults to the Glance Terms and Conditions page.
  • Additional Terms: An additional line for terms to show up below Terms and Conditions. If this field is not populated, nothing will display on the modal. If a URL is provided, text must be provided in the Customization Tool in order for this URL to be displayed.
  • Document Sharing Terms: The Terms and Conditions displayed to the customer when an agent prompts a visitor to share a document. This URL defaults to the Glance Terms and Conditions page.
  • Guest Join Redirect: Create a new URL for the Guest Join page to provide to the guest. The customer must create a page hosted on their own domain and then add a redirect to the Glance Guest Join page. This URL defaults to the Glance guest join page.
  • Guest Session End Page: The page that guests are redirected to when a Cobrowse session ends. This URL defaults to Glance.cx.