Access Logs

The Access Log within Account Management records all activity that occurs within Account Management and the Glance backend settings for a group.

Complete the following steps to view the Access Log:

Log in to Glance.net
Click the Activity tab.
Click on Group Access Log.
Input the date range for the activity that you wish to review.

The resulting log table provides the following details:

The Time column displays when the activity occurred.
The User column displays the user impacted by the activity. This name will default to the user responsible for the activity if it impacts the entire group.
The Operation column displays where the activity occurred and the type of action taken. Refer to the Operation table for detailed information.
The By column displays the user responsible for the activity.
The IP column displays the IP address from where the activity occurred.
The Detail column displays additional information regarding the activity.

Operation Table

Operation	Description
`sitecust.edit.cobrowse`	An update was made to the Cobrowse Settings within the Glance backend settings. Review the Detail column for specific information.
`sitecust.edit.screenshare`	An update was made to the Screenshare Settings within the Glance backend settings. Review the Detail column for specific information.
`sitecust.edit.video`	An update was made to the Video Settings within the Glance backend settings. Review the Detail column for specific information.
`sitecust.edit.joinpage`	An update was made to the Join Page Settings within the Glance backend settings. Review the Detail column for specific information.
`sitecust.edit.presence`	An update was made to the Presence Settings within the Glance backend settings. Review the Detail column for specific information.
`sitecust.edit.sms`	An update was made to the SMS Settings within the Glance backend settings. Review the Detail column for specific information.
`sitecust.edit.general`	An update was made to the General Group Settings within the Glance backend settings. Review the Detail column for specific information.
`sitecust.add.pagecust`	An update was made to the Page Customization Settings within the Glance backend settings. Review the Detail column for specific information.
`update.account.AccountSettings`	Updates were made in the Settings tab. Review the Detail column for specific information.
`update.account.portal.EditRoleSe`	Updates were made to the Role Settings section within the Portal tab. Review the Detail column for specific information.
`user.add`	A user was added to the group.
`user.delete`	A user was deleted from the group.
`user.edit.contact`	A user's contact information was edited.
`view.account.AccountActivity`	Accessed the Activity tab.
`view.account.AccountCobrowse`	Accessed Manage your cobrowse settings within the Settings tab.
`view.account.AccountPageCustomiz`	Accessed Manage your page customization settings within the Settings tab.
`view.account.AccountProfile`	Accessed the Profile tab.
`view.account.AccountProvisionSSO`	Accessed Manage your single sign-on settings within the Settings tab.
`view.account.AccountSessionDetai`	Accessed Session Detail within the Summary tab.
`view.account.AccountSettings`	Accessed the Settings tab.
`view.account.AccountSummary`	Accessed the Summary tab.
`view.account.AccountUsers`	Accessed the Users tab.
`view.account.AccountVideo`	Accessed Manage your video settings within the Settings tab.
`view.account.EditUser`	Accessed Edit Users within the Users tab.
`view.account.portal.AddSubscribe`	Accessed Add Users within the Portal tab.
`view.account.portal.ChoosePlans`	Accessed Choose plans available to this group within the Portal tab.
`view.account.portal.ConvertPartn`	Accessed Convert a group to partner within the Portal tab.
`view.account.portal.CopyCustomiz`	Accessed Copy customizations within the Portal tab.
`view.account.portal.CreateGroup`	Accessed Create account within the Portal tab.
`view.account.portal.EditGroupSet`	Accessed Account Settings within the Portal tab.
`view.account.portal.EditRoleSett`	Accessed Role Settings within the Portal tab.
`view.account.portal.EditSubGroup`	Accessed Inheritance within the Portal tab.
`view.account.portal.EditSubscrib`	Accessed Edit Users within the Portal tab.
`view.account.portal.ExportSubscr`	Accessed Export users within the Portal tab.
`view.account.portal.InsertSub`	Accessed Insert an existing group under this group within the Portal tab.
`view.account.portal.ManageSubscr`	Accessed Bulk update users within the Portal tab.
`view.account.portal.Summary`	Accessed the Portal tab.
`view.account.ViewActivityLog`	Accessed the Activity Log.
`view.account.portal.ViewHistory`	Accessed the Access Log within the Portal tab.
`web.login`	Logged in to Glance.net using a password.
`web.login.sso`	Logged in to Glance.net using SSO.

Note

If you need additional detail regarding an operation not defined on this page, Contact Glance.