We engineer our platform to comply with the strictest enterprise information security and privacy requirements, making Glance the compliance-friendly enterprise visual engagement choice.
Glance's First Security Principle
We never gather or store the contents of Glance sessions you conduct with your users.
In This Section
Explore the resources below to learn more about our privacy policies, data encoding, hosted infrastructure, and how we keep both Cobrowse and Screen Share sessions secure from start to finish.
Compliance
Glance follows industry best practices and regulatory requirements, including ISO/IEC 27001 and SOC 2 Type 2.
Security Overview
The most effective way to keep your data private and secure is to focus on the fundamentals. Glance has adopted the following security practices.
Privacy
Glance policies, tools, and procedures are built to protect your data and ensure you meet global privacy obligations. Glance also complies with leading global regulations, such as GDPR and CCPA, and always keeps up with the latest requirements.
Hosted Infrastructure
Each session is assigned to a server in a data center which is geographically close to the session's host, in order to minimize path latency.
Data Encoding and Streaming
Learn how Glance Screen Share captures, encodes, and securely streams live screen content with continuous optimization.
Cobrowse Security Architecture
Details on Glance's security architecture, including secure agent views, CSP headers, masked fields, and secure data transmission.
Screen Share Security
Learn about Glance Screen Share security considerations, including roles, privileges, authentication methods, and remote support controls.
Screen Share Security Q&A
Answers to common security questions regarding Glance Screen Share connections, bandwidth, encryption, firewalls, and feature management.