Browse the categories below to find step-by-step solutions for the most common issues. If you still can't resolve your problem, contact Glance Support for further assistance.
In This Section
Trouble Starting a Session?
Troubleshoot common issues when starting a Glance Screen Share session, including firewall blocks, application errors, secure login, and driver updates.
Trouble Joining a Session?
Learn how to troubleshoot common Glance session issues, including macOS application errors, missing viewer windows, JavaScript settings, and firewall blocks.
Trouble During a Session?
Troubleshoot in-session issues with Glance Screen Share, including dual monitor scaling, webcam and video performance, dropped connections, and background blurring.